Operations Strategist · MBA
Your business has outgrown how it operates.
Let’s fix that.
I help founders and growing teams build the systems and clarity they need to scale without the chaos.
I turn operational chaos into clarity.
I’m Cass, an Online Business Manager and Operations Strategist. I help founders and growing teams build the systems and clarity they need to scale without the chaos.
If your business has outgrown how it operates, that's my specialty. I come in, find what's broken, and build the workflows and team structures that let your business actually run without you.
MBA. 30+ certifications including Salesforce, HubSpot, PMI, and Lean Six Sigma. I turn big picture vision into practical systems that work.
Outside of work I'm a mom of three, a marathon runner, an espresso enthusiast, and a firm believer that life is too short for boring footwear.
Let's talk.
Here’s how we can work together:
Systems Audit
Start here
Starting at $1,500
A focused assessment of your operations, tech stack, and processes — delivered as a prioritized roadmap of what to fix and how.
Operations & process review
Tech stack alignment audit
Written roadmap + debrief call
Fractional Operations Retainer
Most popular
$2000-2,500/mo
Your business needs an operator, not another employee. I plug in, own the operational thread, and make sure things actually happen.
Weekly team coordination
Project & process ownership
Monthly strategy call
SOP documentation
High impact
Systems Build-Out
$2,500-4,500
Build it right once so your team can run it forever. CRM, onboarding, HR workflow, or internal knowledge base — scoped, built, and handed off.
Scoped & built end-to-end
Full documentation
Team training & handoff
